Inventory Management System
Please read these Terms and Conditions ("Terms") carefully before using the Stocklow inventory management service ("Service") operated by Stocklow ("we," "us," or "our").
By accessing or using the Service, you ("User," "you," or "your") agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.
By creating an account, accessing, or using the Stocklow Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
Stocklow provides a cloud-based inventory management system that enables businesses to:
The Service is provided on a subscription basis as a software-as-a-service (SaaS) platform.
New customers are eligible for a 30-day free trial of the Service. The free trial begins on the date you create your account and complete the registration process.
IMPORTANT: At the end of the 30-day free trial period:
After your 30-day free trial ends, Stocklow offers a subscription plan on a per-location basis:
All prices are in United States Dollars (USD) and are subject to change with 30 days' advance notice to existing subscribers.
Each subscription includes:
If you operate multiple business locations, each location requires a separate subscription. You may manage multiple locations from a single account by subscribing to additional location licenses.
All payments are processed securely through Stripe, our third-party payment processor. By providing payment information, you authorize us to charge your payment method for all fees incurred under your account.
We accept the following payment methods through Stripe:
You agree to provide current, complete, and accurate billing information. You must promptly update your payment method if it expires, is cancelled, or otherwise becomes invalid. You can update your payment information through the Stripe Customer Portal accessible from your Admin Portal.
If a payment fails for any reason:
You are responsible for all applicable federal, state, local, and foreign taxes, duties, and other governmental charges (collectively, "Taxes"). If we are required to collect or pay Taxes in connection with your subscription, such Taxes will be added to your invoice.
You may cancel your subscription at any time through:
Refund requests must be submitted to stocklowhq@gmail.com. Approved refunds typically process within 5-10 business days to your original payment method.
We reserve the right to suspend or terminate your account and access to the Service at any time if:
To use the Service, you must create an account by providing:
You represent that all information provided during registration is accurate, current, and complete.
You are responsible for:
As an account administrator, you may create employee accounts for your staff. You are responsible for:
Users acknowledge and agree that Stocklow is a tool for recording and managing inventory data. Users are solely responsible for:
Stocklow does not verify, validate, or guarantee the accuracy of any user-entered data. Users must independently verify all inventory information before taking business action based on such data.
Stocklow is a data management tool only and does not provide business advice, financial advice, or inventory management consulting. Any reports, analytics, or recommendations generated by the Service are based solely on user-entered data and should not be considered professional advice. Users should consult with qualified business advisors before making significant business decisions.
Stocklow is not liable for any inventory discrepancies, stock shortages, overstock situations, lost sales, business interruptions, or financial losses resulting from:
Users acknowledge that physical inventory counts may differ from data recorded in the Service, and users are responsible for conducting regular physical inventory audits.
You may use the Service only for lawful purposes and in accordance with these Terms. Specifically, you agree to use the Service only for legitimate business inventory management purposes.
You agree NOT to:
The Service utilizes the following third-party services:
Stocklow is not responsible for:
Your use of third-party services through Stocklow is subject to the third parties' respective terms of service and privacy policies:
The Service may contain links to third-party websites or services (such as Stripe payment pages). We are not responsible for the content, privacy policies, or practices of any third-party sites or services. You access third-party websites at your own risk.
The Service and its entire contents, features, and functionality (including but not limited to all information, software, code, text, displays, graphics, photographs, video, audio, design, presentation, selection, and arrangement) are owned by Stocklow and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business purposes during your subscription period.
You retain all ownership rights to the data and content you submit to the Service ("User Content"). By submitting User Content, you grant Stocklow a worldwide, non-exclusive, royalty-free license to use, store, process, and display such content solely for the purpose of providing and improving the Service.
If you provide feedback, suggestions, or ideas about the Service ("Feedback"), you grant Stocklow the right to use such Feedback without compensation or attribution for any purpose, including product development and improvement.
Your use of the Service is also governed by our Privacy Policy, available at https://stocklow.com/privacy-policy.html. The Privacy Policy is incorporated into these Terms by reference.
We use commercially reasonable security measures to protect your data, including:
You may export your data at any time through the Admin Portal. We recommend regular backups of critical data.
While Stocklow strives to provide reliable and continuous service, we do not guarantee:
Users are strongly encouraged to maintain their own backup records of critical inventory data. While we implement robust backup systems, we recommend regular data exports and shall not be liable for any business interruption resulting from service unavailability or data loss.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
STOCKLOW'S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE LESSER OF:
IN NO EVENT SHALL STOCKLOW BE LIABLE FOR:
This limitation applies regardless of the legal theory on which the claim is based, including contract, tort (including negligence), strict liability, or otherwise, even if Stocklow has been advised of the possibility of such damages.
You acknowledge and agree that the limitations of liability set forth in this Section 14 are fundamental elements of the agreement between you and Stocklow, and that Stocklow would not be able to provide the Service on an economically reasonable basis without these limitations.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. In such jurisdictions, Stocklow's liability will be limited to the greatest extent permitted by law.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY LAW, STOCKLOW DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM STOCKLOW OR THROUGH THE SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
You agree to indemnify, defend, and hold harmless Stocklow, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Before initiating any formal dispute resolution proceedings, you agree to first contact Stocklow at stocklowhq@gmail.com to attempt to resolve any dispute, claim, or controversy informally. Both parties agree to negotiate in good faith for at least 30 days before proceeding to arbitration.
If the parties cannot resolve a dispute through informal negotiations within 30 days, the dispute shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules.
If the arbitration fees exceed the cost of filing a lawsuit, Stocklow will pay the difference. Each party will be responsible for their own attorney's fees unless the arbitrator awards attorney's fees under applicable law.
Either party may seek injunctive relief in court for disputes involving:
YOU AND STOCKLOW AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both parties agree otherwise, the arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.
If a dispute proceeds in court rather than arbitration (due to an exception or if the arbitration clause is found unenforceable):
You consent to the personal jurisdiction of these courts and waive any objection to venue in these courts.
ANY CLAIM OR CAUSE OF ACTION ARISING FROM OR RELATED TO THE SERVICE MUST BE FILED WITHIN ONE (1) YEAR AFTER THE CLAIM OR CAUSE OF ACTION AROSE. OTHERWISE, SUCH CLAIM OR CAUSE OF ACTION IS PERMANENTLY BARRED.
You may terminate these Terms by canceling your subscription as described in Section 6 (Cancellation and Refunds).
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:
Upon termination:
We reserve the right to modify or replace these Terms at any time at our sole discretion. We will make reasonable efforts to provide notice of material changes.
For material changes to these Terms, we will notify users by:
Material changes will take effect 30 days after notification to users. For minor, non-material changes (such as typo corrections or formatting updates), changes may take effect immediately upon posting, with an update to the "Last Updated" date.
Your continued use of the Service after the effective date of any changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service and may cancel your subscription.
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Stocklow regarding the Service and supersede all prior or contemporaneous understandings and agreements, whether written or oral.
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. A party's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Terms at any time without notice to you. Any attempt by you to assign these Terms without our consent will be null and void.
Nothing in these Terms shall be construed as creating a joint venture, partnership, employment, or agency relationship between you and Stocklow.
Stocklow shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
You agree to comply with all applicable export and import laws and regulations. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
If you are a U.S. Government agency or using the Service on behalf of the U.S. Government, the Service is "Commercial Computer Software" and "Commercial Computer Software Documentation" as defined in FAR 12.212 and DFARS 227.7202, and you have only the rights specified in these Terms.
If you believe that any content on the Service infringes your copyright, please notify us at stocklowhq@gmail.com with the following information:
These Terms are written in English. Any translated versions are provided for convenience only. In the event of any conflict between the English version and any translation, the English version shall prevail.
If you have any questions, concerns, or complaints about these Terms or the Service, please contact us:
Stocklow Support
Email: stocklowhq@gmail.com
Website: www.stocklow.com
For legal inquiries:
Email: legal@stocklow.com
For payment and billing issues:
Access your Stripe Customer Portal through your Admin Portal or contact stocklowhq@gmail.com
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.
IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE NOT AUTHORIZED TO USE THE SERVICE.